At OAZ JEWELS, every piece is crafted with care and precision. To maintain our quality standards, most of our jewelry is made to order, which affects delivery timelines. Please read the details below before placing your order.

Order Processing & Production Time

• Most OAZ JEWELS products are custom-made after your order is placed

• Some items may not be readily available in stock at all times

• Production time begins after order confirmation

⏳ Estimated Processing & Manufacturing Time:
10 to 25 business days, depending on:

• Product type

• Design complexity

• Stone setting and finishing

• Custom or size-specific requests

Shipping Time

Once production is complete:

• Orders are shipped via secure and insured courier services

• Shipping time may vary based on your location and customs clearance

🚚 Estimated Shipping Duration:

• Domestic Orders: 3–7 business days

• International Orders: 5–10 business days (excluding customs delays)

Total Delivery Time

📦 Total Estimated Delivery Time:
10 to 25 days after order placement

(This includes production + shipping time)

Important Notes

• Delivery timelines are estimates, not guarantees

• Delays may occur due to:

  • High order volume

  • Custom or personalized designs

  • Courier delays or customs clearance

• Once shipped, tracking details will be shared via email or WhatsApp

• Signature confirmation may be required upon delivery

Shipping Charges & Customs

• Shipping charges (if applicable) are shown at checkout

• Customers are responsible for customs duties, import taxes, or local fees, if any

Damaged or Lost Packages

• All shipments are fully insured

• If your package arrives damaged or appears tampered with, contact us within 24 hours of delivery with photos/videos

Need Help?

For shipping or delivery-related questions, contact us:

📧 Email: support@oazjewels.com
📞 WhatsApp / Phone: [Add Number]