At OAZ Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
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Name, email address, and phone number
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Billing and shipping address
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Order details and payment confirmation
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Custom jewelry details, images, and files
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Device information, IP address, browser type, and usage data
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Messages, WhatsApp conversations, and customer support communications
2. Payment Information
Payments are processed securely through trusted third-party payment providers. We do not store your complete credit or debit card details on our systems.
3. How We Use Your Information
We use your information to:
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Process and ship orders
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Create custom jewelry
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Provide customer support
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Send order updates and tracking information
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Prevent fraud and unauthorized transactions
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Send promotional emails or SMS messages (only if you have subscribed)
4. Custom Jewelry Information
Any design, logo, image, or file you submit is used solely for creating your custom order. You confirm that you have the legal rights to any content you provide.
5. Sharing Your Information
We may share limited information with:
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Payment processors
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Shipping and courier partners
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Website hosting and email service providers
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Analytics and marketing platforms
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Government or legal authorities when required by law
6. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and display relevant products or promotions.
7. Marketing Communications
If you subscribe to our marketing communications, you may receive promotional emails or SMS messages. You may unsubscribe at any time using the unsubscribe link or by contacting us.
8. Data Security
We implement appropriate security measures to protect your personal information. However, no online system can guarantee complete security.
9. Data Retention
We retain your information only for as long as necessary to comply with legal, tax, warranty, accounting, and business requirements.
10. International Orders
For international purchases, your information may be processed or transferred to other countries as required to complete your order.
11. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
12. Children's Privacy
Our website is not intended for children under the applicable legal age, and we do not knowingly collect personal information from children.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version.
15. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: oazjewels25@gmail.com